Refund policy

🔁 Refund & Return Policy

Effective Date: August 19, 2025

We want you to be completely satisfied with your purchase. Please read our return and refund terms carefully.

1. Return Eligibility

Items can be returned within 30 days of delivery if:

  • Item is unused and in original condition

  • Original packaging is intact

  • Proof of purchase is provided

To initiate a return, contact us at info@thefashionout.co.

2. Non-Returnable Items

  • Gift cards

  • Clearance or final sale items

  • Worn or washed clothing

  • Intimate or sanitary goods (unless defective)

3. Refunds

Once we receive and inspect your return, we will notify you of the refund status. Approved refunds are issued to the original payment method within 5–10 business days.

4. Shipping Costs

Customer is responsible for return shipping unless item is defective or wrong. Original shipping charges are non-refundable.